Thank you for choosing Majestic Styles Clothing (the “Site”) to shop. Below are our shipping terms (the “Terms”), and by purchasing items using this Site, you agree to these Terms.
Processing Time
All orders are usually processed and shipped within 1-3 business days. Processing time may be extended due to order volume, holidays or other uncontrollable factors. In this case, we will notify you by email.
Shipping Methods and Costs
We offer a variety of shipping options, including standard shipping, expedited shipping, and international shipping. Shipping costs will be automatically calculated and displayed on the checkout page based on the total amount of the order, the shipping location, and the selected shipping method.
Standard Shipping: Estimated arrival time is 5-7 business days.
Expedited Shipping: Estimated arrival time is 2-3 business days.
International Shipping: Estimated arrival time varies depending on the destination, usually 10-20 business days. International orders may incur additional duties and taxes, which are the responsibility of the recipient.
Order Tracking
After shipment, you will receive a confirmation email with a tracking number. You can use the tracking number to track the status of your order in real time on the logistics company’s official website. Please note that it may take up to 24 hours for tracking information to be updated.
International Shipping Notes
For international orders, you are responsible for the customs duties, taxes, and other related charges of the destination country. These charges are not included in the item price or shipping costs, and Majestic Styles Clothing is not responsible for these charges. Please contact your local customs office for details of the relevant charges before placing an order.
Shipping Delays
We strive to deliver your order on time, but certain circumstances (such as weather conditions, customs delays, force majeure, etc.) may cause shipping delays. Majestic Styles Clothing is not responsible for these delays that are beyond our control.
Address Changes
Before your order is shipped, you can request a change in the shipping address through our customer service. We are unable to change the shipping address once the order has been shipped. Please ensure that the correct address information is entered during checkout.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team as soon as possible. We will work with the shipping company to investigate the issue and provide you with an appropriate solution. In the event that a package is marked as “delivered” but you have not received it, please contact us within 72 hours for investigation.
Returns and Exchanges
If you are not satisfied with the item you received, please refer to our Return Policy for information on how to return or exchange. Shipping costs for returns are the responsibility of the customer unless the item is defective or shipped incorrectly.
Contact Information
For any shipping related issues, please contact us through our Contact Us page. Our customer service team will be happy to assist you.